How do I make an appointment?

You can book an appointment with us online and receive a confirmation of your appointment.

Alternatively, you can give us a call or send us a Whatsapp at +60194330921 (Seremban branch) or +60183760336 (KL branch).

How do I make changes to an appointment?

Please notify us as soon as possible by calling or sending us a Whatsapp message. Any change or cancellation of appointments must be informed 24 hours before your scheduled appointment.

Otherwise, it will be considered a missed session, and will incur a full fee.

I have made an appointment. What to expect on my first session?

You are advised to arrive 10 minutes earlier than your appointment time as you will need to complete some forms before your session with your therapist.

The first session with your therapist is known as a psychological assessment session. Your therapist will assess and identify the nature and possible contributing factors to your current presenting concerns.

By the end of the session, your therapist will be providing you information on intervention options, recommendations and resources that is suitable for your presenting concerns.

If the session is for your child, please bring along with you some samples of your child’s school work and report card as well as anything else that showcase what he or she does well or enjoy. You can bring your child’s water bottle, favourite snack, and sweater in case your child may feel cold.

When do I seek psychological services?

  • When you are feeling depressed, anxious, or easily agitated
  • When you have sleep problem, chronic pain and/or other stress factors
  • When you and your partner are experiencing distress in your relationship.
  • When your family is going through major life changes, loss and grief, or after trauma effects.
  • When you wish to better understand yourself and improve your relationships.

When do I seek psychological services for my child?

When your child has the following symptoms :

  • Delayed language and cognitive development
  • Odd or overly aggressive play behaviours 
  • Learning or school-related problems
  • Refusing to go to school
  • Hyperactive and inattentive
  • Irritable, fearful and socially withdrawn
  • Under or over-eating 
  • Self-harm or suicidal behaviours

I’m not sure if I need to seek professional help. Can I call to consult you?

Of course! Give us a call and we will arrange for an intake officer to contact you to answer any enquiries you may have. 

How do I know which therapist is suitable for me?

There are 2 simple ways to help you to decide which therapist you may want to work with. 

You may read more on our therapists through their profiles here . Alternatively, feel free to give us a call and we can  recommend a therapist that is best suited for your needs.

What should i expect in therapy?

You may choose to work with your therapist in the form of individual, couple or family sessions. 

Psychotherapy is a professional working relationship, with the goal to address your presenting emotional and relational concerns. 

The primary method used will be verbal interactions although non-verbal activities may also be used at times. The therapeutic process will involve your self-disclosure and introspection, which may be uncomfortable at times. 

You will be provided a safe place for your self-exploration and to deepen your self-understanding in your current context, hence empowering you towards relating better with yourself and with others.

What is the length of treatment?

The number of psychotherapy sessions required depends on your needs and goals. Mental health and psychological growth, as well as relationships improvement, are life-long goals that require life-long commitment and efforts. As you improve, follow up sessions may reduce on weekly basis to monthly and even yearly check-in.  

Do you offer psychological services online?

Yes, of course! For now, we are offering online sessions for individual sessions. To make an appointment, please give us a call or send us a Whatsapp at +60194330921 (Seremban branch) or +60183760336 (KL branch).

What is the difference between a psychologist and a psychiatrist?

Psychologists focuses extensively on psychotherapy with the client to resolve their current presenting issues. Psychologists do not prescribe medications.

Psychiatrist are trained medical doctors and thus, often use medications as part of their treatment to clients.

Do you prescribe medications?

Psychologists do not prescribe medications. Instead we work with clients through psychotherapy. This involves sitting with the client to talk through any of the issues they might have.

What is the payment method?

Payment is by Cash, Debit/Credit Card or Bank Transfer.

Do you have any therapy packages available?

Yes! Check out our subscription packages here.